In recent years, the digitalisation of retail financial services – retail payments, current/savings accounts, consumer/housing credit, car insurance, property insurance and health insurance – has accelerated significantly. While policy-makers are gradually creating the necessary conditions to strengthen this digital transformation, there remain numerous policy issues and unanswered questions to resolve. Against this background, CEPS-ECRI formed a Task Force to explore four specific core questions:
- What type of level playing field is needed to ensure a successful transitions to the digital transformation?
- What are the opportunities and risks related to big (alternative) data and increasingly sophisticated algorithms?
- What kind of regulatory framework is the most appropriate for pre-contractual information duties in a digital era?
- How can the regulatory framework for digital authentication be improved?
Glossary / Introduction / 1. What type of level playing field for the digital transformation? / 2. Big (alternative) data and increasingly sophisticated algorithms / 3. What should the framework be for pre-contractual information duties in a digital era? / 4. How to improve the regulatory framework for digital authentication / References
Sylvian Bouyon is Research Fellow at CEPS.